Showing posts with label skype. Show all posts
Showing posts with label skype. Show all posts

06 February 2011

"Our computers will now determine your liveness quotient. Please hold..."

If you’ve ever suspected that the line between screens and reality has increasingly been blurred, check out the following blog entry, which ran on Huffington Post on 2/4. Written by a Yale graduate student, this piece was posted not as satire but as an earnest guide to differentiating “real life” from virtual contacts with others. I confess that while surfing half-asleep at midnight last night, this completely stopped me in my tracks, as I hadn’t realized that we’d progressed to the point at which college students needed assistance in determining what was “real” and what wasn’t.

The post is also an interesting foray into helping young people assess which sort of virtual contact it is “polite” to acknowledge first, giving it an oddly retro, Emily Post twist. In my late 40s, I am part of the generation that straddles the analog and digital worlds. My generation didn’t begin to interact with computers (or even VCRs) until after college, so have lived approximately half our lives not having to do the apparently arduous work of distinguishing “real” from “virtual.” While some of our peers were clearly more interesting or articulate or better looking, the assessment of “liveness” never entered the picture. Except after, maybe, 17 drinks. We would not, for example, need a Yale grad student to tell us, “The more ‘live’ a person is in relation to you, the more attention they deserve, and the more promptly you should reply to their message.” As Gordon puts it, “Liveness was just life.” It makes me laugh that this truth is apparently no longer self-evident. Laugh, and maybe shudder a bit—or a lot. What tutorials will Yale students be posting 20 years from now?

Gordon proceeds to pitch the virtues of traditional conversation. Because young people tend to communicate via text at this point, perhaps this is a necessary reminder that vocal chords can and do work and utterances issuing forth from them can actually create interesting sounds and verbiage. As Thomas Dolby observed back in the 1980s, "The moment there was any kind of audio attached to virtual reality, it really improved the experience, even though the audio didn't feel like a sound engineer or composer had been anywhere near it."

I don’t know. I find this whole thing capital-S Scary. See what you think.

A Conversation with Your Cellphone

By Claire Gordon

My digital media use can sometimes graze the edge of social acceptability. I might reply to a text during dinner or download music while a friend monologues. Yet there are some transgressions that make my insides seethe -- a friend interrupting our conversation to tweet that hilarious thing she just said, or sitting silently with someone involved in an endless, banal BBM chat, when they could be sending endless, banal messages to my in-flesh face.

Some of these things are obviously rude. If you're irritating the person you're with, you have probably tripped up in the Kabuki of modern etiquette. But as digital and analogue life become evermore integrated, the protocols get blurry.

Why is not replying to a text less rude than taking a moment out of a conversation? Why is leaving someone lingering on Skype more or less rude than answering a phone call?

A simple answer is that one interaction is more "real" than the other, and the breathing organism should always take precedence over the bits and bytes. But the "real" and "virtual" divide is tricky. Firstly, we may all live in the Matrix, and everything both real and virtual is just the doodling of a malevolent cyber-intelligence. Secondly, the "virtual," in these cases, are also real people in real places with real thoughts and feelings. In some instances, like with Skype and the phone call, our competing interactions are both "virtual" in the sense of no one being physically present.

"Liveness" is perhaps a better barometer. The more "live" a person is in relation to you, the more attention they deserve, and the more promptly you should reply to their message.

If the message is an e-mail, give yourself a day. If the message is "what's up?" and he or she is sitting in front of you, give yourself two seconds.

But "liveness" is also a slippery creature. As a concept, it only sprang into existence with the birth of mediating technologies. Before that, "liveness" was just life. It wasn't even the invention of sound recording that spurred the human mind to construct the categories of "live" and "mediated." The difference was obvious: one was life, and one was a 78 rpm shellac disc revolving on your gramophone.

It was the birth of broadcasting that fundamentally jumbled the distinction, with no way to know whether those EM waves radiating from your receiver originated at a plucked string, or a plucked string in a recording studio that was now a disc spinning on the station's turntable. It was in the desperation to make sense of this difference that "liveness" was finally born.

Coined by the BBC in 1934, "liveness" became a nifty discursive distinction when an ontological one didn't really exist. As Von Phillip Auslander writes in "Liveness: Performance in a Mediatized Culture," "liveness" never really referred to co-presence in space and time. The word instead evolved with emerging technologies, so that today phrases like "live broadcast" and "recording live" are meaningful and not paradoxical jibberish.

"Liveness" is experienced more as a feeling or an affect than an objective reality. But with such a flimsy definition, who's to say Gchat is more or less "live" than the guy sitting next to me on the subway?

Skype, for example, is very "live" for my mother. Too "live," in fact. But Facebook? She could go for weeks without checking. This is not a "live" experience for her; it's about occasionally dropping by, getting overwhelmed, signing off, and sending me an e-mail a few days later criticizing one of my photos.

"Liveness" is a very subjective thing.

Mushon Zer-Aviv, the designer and media activist, has invented a far more concrete framework by which to judge our social existence: content vs. conversation.

To define content, he uses metrics devised by Danah Boyd: persistence, replicability, searchability and invisible audiences.

When you tweet something, that tweet lasts forever (persistence); it can be easily retweeted, tweaked and retweeted, or slapped on a t-shirt (replicability); it can be found with some speedy Googling, and if deleted, scooped up from the darkweb (searchability); and no matter who you think your followers are, that tweet may eventually end up on the interface of an employer, creepy dude, or your born/unborn children (invisible audiences). If your communication fulfills some of these criteria, it's probably content.

Conversation, on the other hand, is ephemeral, unreplicable, unsearchable, and your audience is known, often right in your field of vision.

Why is conversation better than content? There's a lot of schmaltz I could spread for an answer -- that conversation is more authentic and less performed, more intimate and less displayed, magical in its fleetingness, and more existentially affirming in the ability, on occasion, to actually make eye contact.

It is in the world of conversation that ideas are really exchanged, opinions shaped, and laughing out loud makes a sound. These kinds of conversations may take place in chat rooms or on comment threads, but if nothing else, the existence of a Caps Lock key will forever doom many exchanges to CONTENT!!!!!

As Zer-Aviv rightly points out that in this framework Chatroulette qualifies as conversation and a parade of genitalia probably shouldn't qualify as anything. But there is something in the essence of Chatroulette -- two strangers serendipitously matched for a small spell of time -- that has the glimmery feel of conversation, even if one of those strangers takes off his pants.

Facebook and Foursquare, like video games, may be more instantly gratifying in the way that they dole out hits of rewards. Content can also be creative and socially valuable. But conversation, "real" or "virtual," "live" or "mediated," may be able to offer something even better than the Mayorship of your local discount liquor store.

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